Terms and Conditions

1. Introduction

Welcome to GlöUup!

By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

3. Products and Pricing

All prices are listed in GBP and are inclusive of VAT, unless otherwise stated. We reserve the right to modify or discontinue products without notice. We strive to provide accurate pricing, but errors may occur. If we find an error in pricing, we may cancel your order and provide a full refund.

4. Shipping and Delivery

We offer FREE SHIPPING on all orders above £20!. Delivery times are estimates and not guaranteed. GlöUup is not responsible for delays due to customs or other unforeseen circumstances.

5. Returns and Refunds

We offer a 30-day satisfaction guarantee. If you’re not satisfied with your purchase, please contact us within 30 days of receipt for a return or exchange. The product must be in its original condition. Refunds will be processed to your original payment method.

6. Warranty

Our razors come with a 2-year warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or accidental damage.

7. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more details.

8. Limitation of Liability

GlöUup is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. Your continued use of our website after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at hey@glouup.com.