AGB
Terms of Service
Welcome to GlöUup
By visiting our website and purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). Please read these Terms carefully before using our website.
SMS Consent and Communication
By providing your phone number at checkout or subscribing to SMS notifications, you consent to receive marketing and transactional text messages from us at the phone number you provided. Consent to receive SMS messages is not a condition of purchase.
Key Terms:
1. Frequency of Messages: You may receive messages related to promotions, updates, order confirmations, and other transactional details. The number of messages may vary based on your activity and preferences.
2. Opting Out: You can opt out of SMS marketing at any time by replying “STOP” to any text message or by contacting us directly at hey@glouup.com. Standard data and message rates may apply.
3. Support: For assistance, reply “HELP” to any text message or contact us at hey@glouup.com
4. Delivery and Availability: We are not responsible for delayed or undelivered messages due to mobile carrier issues.
Restrictions
You may not use our SMS services for:
• Illegal purposes.
• Violating any regulations or laws.
• Sending harmful, misleading, or false content.
Failure to comply may result in suspension or termination of SMS communication services.
Privacy Policy
Your Privacy Matters to Us
This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services, including SMS communication.
Information We Collect
1. Personal Information:
• Name, email, shipping and billing address, phone number.
• Payment details, such as card numbers (processed securely through third-party platforms).
2. SMS-Specific Information:
• Phone numbers you provide for SMS subscription.
• Message activity, including sent, received, and opted-out messages.
How We Use Your Information
1. To provide services like order confirmations and status updates.
2. To send promotional SMS messages (only with your explicit consent).
3. To analyze user interactions and improve our services.
4. To comply with legal or regulatory obligations.
How We Protect Your Information
We implement security measures to ensure your data is protected. This includes encryption, secure storage, and access control.
Your Rights
1. Opt-Out of SMS: Reply “STOP” at any time to discontinue receiving SMS messages.
2. Access and Control: Contact us to update, access, or delete your personal data.
3. Privacy Concerns: Email us at hey@glouup.com for privacy-related questions.
Cookies and Tracking
We use cookies to improve your browsing experience and provide targeted offers. You can disable cookies through your browser settings.
Third-Party Services
Your data may be shared with third parties (e.g., Shopify, payment processors, SMS service providers) solely for the purpose of providing our services. These third parties are bound by their own privacy policies.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about our Terms of Service or Privacy Policy, please reach out to us at:
• Email: hey@glouup.com